{"id":364,"date":"2023-01-16T10:15:47","date_gmt":"2023-01-16T09:15:47","guid":{"rendered":"https:\/\/woocommerce-export.de\/?page_id=364"},"modified":"2026-07-22T11:26:50","modified_gmt":"2026-07-22T09:26:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/woocommerce-export.de\/sk\/faq\/","title":{"rendered":"\u010cASTO KLADEN\u00c9 OT\u00c1ZKY"},"content":{"rendered":"<div class=\"wa-faq-section\">\n\t\t\t\n\t\t\t\t<h2 class=\"wa-faq-category-title\">In\u0161tal\u00e1cia<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Existuje pr\u00edklad s\u00faboru CSV?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, s\u00fabor s pr\u00edkladom si m\u00f4\u017eete stiahnu\u0165 zo str\u00e1nky <a href=\"https:\/\/woocommerce-export.de\/wp-content\/uploads\/2023\/09\/EXTF_Buchungsstapel_23_09_12_134308.csv\">stiahnu\u0165 tu<\/a>. Vzorov\u00fd s\u00fabor obsahuje nieko\u013eko d\u00e1tov\u00fdch z\u00e1znamov s objedn\u00e1vkami a polo\u017ekami objedn\u00e1vok. Okrem toho s\u00fa obr\u00e1zky dokumentov exportovan\u00e9 do s\u00faboru ZIP.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Pon\u00faka\u0161 slu\u017ebu in\u0161tal\u00e1cie alebo nastavenia?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, kontaktujte n\u00e1s prostredn\u00edctvom kontaktn\u00e9ho formul\u00e1ra, aby sme mohli prediskutova\u0165 va\u0161e po\u017eiadavky.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Syst\u00e9mov\u00e9 po\u017eiadavky<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p><strong>Minim\u00e1lne nastavenia PHP:<br \/>\n<\/strong>max_execution_time = 60<br \/>\nmax_input_time = 240<br \/>\nmax_input_vars = 3000<br \/>\nmemory_limit = 512M<\/p>\n<p>Nastavenia sa m\u00f4\u017eu l\u00ed\u0161i\u0165 v z\u00e1vislosti od ve\u013ekosti exportu.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Kde si m\u00f4\u017eem stiahnu\u0165 z\u00e1suvn\u00fd modul?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Z\u00e1suvn\u00fd modul si m\u00f4\u017eete pohodlne stiahnu\u0165 v z\u00e1kazn\u00edckom \u00fa\u010dte alebo po zak\u00fapen\u00ed sk\u00fa\u0161obnej verzie na str\u00e1nke s potvrden\u00edm.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<h2 class=\"wa-faq-category-title\">V\u0161eobecn\u00e9<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Pomoc prostredn\u00edctvom syst\u00e9mu ticketov<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Z\u00e1suvn\u00fd modul m\u00e1 integrovan\u00fd syst\u00e9m ticketov, ktor\u00fd m\u00f4\u017eete pou\u017ei\u0165 na kladenie ot\u00e1zok, nahlasovanie ch\u00fdb alebo po\u017eiadanie o pomoc s in\u0161tal\u00e1ciou\/nastaven\u00edm.<br \/>\nAk to chcete urobi\u0165, jednoducho vytvorte l\u00edstok cez administra\u010dn\u00e9 rozhranie Wordpress v polo\u017eke menu \"Datev Export\" -&gt; \"Pomoc\".<\/p>\n<p>Tento ticketov\u00fd syst\u00e9m pou\u017e\u00edvajte len na pomoc s in\u0161tal\u00e1ciou\/nastaven\u00edm, nahl\u00e1sen\u00edm chyby alebo v\u0161eobecn\u00fdmi ot\u00e1zkami t\u00fdkaj\u00facimi sa pluginu WooCommerce DATEV Export.<br \/>\nVa\u0161u spr\u00e1vu skontroluje a okam\u017eite na \u0148u odpovie zamestnanec. Spravidla sa na va\u0161e spr\u00e1vy odpoved\u00e1 do 2 hod\u00edn od pondelka do piatku (09:00 - 15:00).<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<h2 class=\"wa-faq-category-title\">Nastavenia<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">M\u00f4\u017eem definova\u0165 n\u00e1kladov\u00fd r\u00e1mec\/\u00fa\u010det a proti\u00fa\u010det na v\u00fdrobok?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, vytvorili sme pre v\u00e1s \u010fal\u0161\u00ed modul. Modul m\u00f4\u017eete z\u00edska\u0165 prostredn\u00edctvom na\u0161ej webovej str\u00e1nky s licen\u010dn\u00fdm k\u013e\u00fa\u010dom.<br \/>\nLicen\u010dn\u00fd k\u013e\u00fa\u010d je platn\u00fd rovnako ako plugin WooCommerce DATEV Export 365.<\/p>\n<p><a href=\"https:\/\/woocommerce-export.de\/sk\/docs\/woocommerce-datev-export\/module\/modul-kostenrahmen-fuer-produkte\/\" target=\"_blank\" rel=\"noopener\">Priame prepojenie na modul \"DATEV Export - Moduly n\u00e1kladov\u00e9ho r\u00e1mca produktu\"<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">M\u00f4\u017eem nastavi\u0165 n\u00e1kladov\u00e9 limity\/\u00fa\u010det a proti\u00fa\u010det na typ odoslania?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, vytvorili sme pre v\u00e1s \u010fal\u0161\u00ed modul. Modul m\u00f4\u017eete z\u00edska\u0165 prostredn\u00edctvom na\u0161ej webovej str\u00e1nky s licen\u010dn\u00fdm k\u013e\u00fa\u010dom.<br \/>\nLicen\u010dn\u00fd k\u013e\u00fa\u010d je platn\u00fd rovnako ako plugin WooCommerce DATEV Export 365.<\/p>\n<p><a href=\"https:\/\/woocommerce-export.de\/sk\/product\/modul-kostenrahmen-fuer-versandarten\/\" target=\"_blank\" rel=\"noopener\">Priame prepojenie na modul \"DATEV Export - Moduly r\u00e1mca n\u00e1kladov na prepravu\"<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">M\u00f4\u017eem nastavi\u0165 k\u013e\u00fa\u010d B\u00dc pre ka\u017ed\u00fd produkt?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, vytvorili sme pre v\u00e1s \u010fal\u0161\u00ed modul. Modul m\u00f4\u017eete z\u00edska\u0165 prostredn\u00edctvom na\u0161ej webovej str\u00e1nky s licen\u010dn\u00fdm k\u013e\u00fa\u010dom.<br \/>\nLicen\u010dn\u00fd k\u013e\u00fa\u010d je platn\u00fd rovnako ako plugin WooCommerce DATEV Export 365.<\/p>\n<p><a href=\"https:\/\/woocommerce-export.de\/sk\/product\/modul-bue-schluessel-fuer-produkte\/\" target=\"_blank\" rel=\"noopener\">Priamy odkaz na modul \"DATEV Export - Moduly B\u00dc-Key pre produkty\".<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Export s odkazom na voucher<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Na to sta\u010d\u00ed prejs\u0165 do \"Nastavenia DATEV\" -&gt; \"Inform\u00e1cie o s\u00faboroch\" a vybra\u0165 stiahnutie: \"Stiahnu\u0165 CSV a fakt\u00fary s odkazom na poukaz (*.zip)\".<br \/>\nPotom m\u00f4\u017eete definova\u0165 pole odkazu na poukaz na karte \"Inform\u00e1cie o z\u00e1zname\" a ulo\u017ei\u0165 inform\u00e1cie o z\u00e1zname.<\/p>\n<p>Export sa uskuto\u010dn\u00ed ako s\u00fabor CSV so s\u00faborom ZIP (v\u0161etky \u00fa\u010dtenky, document.xml). Hne\u010f po nahrat\u00ed oboch \u00fadajov do programu DATEV sa doklady automaticky spoja.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Je mo\u017en\u00e9 ulo\u017ei\u0165 r\u00f4zne da\u0148ov\u00e9 sadzby<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, sadzbu dane m\u00f4\u017eete vybra\u0165 v nastaveniach s\u00faboru \u00fadajov. Sadzba dane sa automaticky vyp\u00ed\u0161e z objedn\u00e1vky na polo\u017eku objedn\u00e1vky v s\u00fabore CSV.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Kam m\u00f4\u017eem exportova\u0165 objedn\u00e1vky?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Objedn\u00e1vky m\u00f4\u017eete exportova\u0165 v administr\u00e1cii Wordpress cez z\u00e1lo\u017eku \"DATEV\" -&gt; \"Exportova\u0165 objedn\u00e1vky\".<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Existuje automatick\u00fd export?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, od verzie 1.1.6 m\u00f4\u017eete export automatizova\u0165. Na tento \u00fa\u010del m\u00e1te k dispoz\u00edcii nov\u00e9 nastavenia v plugine WooCommerce DATEV Export. Viac inform\u00e1ci\u00ed o tom n\u00e1jdete v <a href=\"https:\/\/woocommerce-export.de\/sk\/docs\/woocommerce-datev-export\/einstellungen\/automatischer-export\/\">Dokument\u00e1cia<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">M\u00f4\u017eem exportova\u0165 star\u0161ie objedn\u00e1vky?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, m\u00e1te mo\u017enos\u0165 filtrova\u0165 objedn\u00e1vky pod\u013ea d\u00e1tumu.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Ktor\u00e9 inform\u00e1cie DATEV mus\u00edm ulo\u017ei\u0165?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>V\u0161eobecn\u00e9 inform\u00e1cie z DATEV, ako je \u010d\u00edslo poradcu alebo \u010d\u00edslo klienta, je potrebn\u00e9 prevzia\u0165 z v\u00e1\u0161ho aktu\u00e1lneho z\u00e1kazn\u00edckeho \u00fa\u010dtu DATEV alebo si ich vy\u017eiada\u0165 od v\u00e1\u0161ho da\u0148ov\u00e9ho \u00faradu.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">M\u00f4\u017eem zada\u0165 vlastn\u00e9 hodnoty \/ vlastn\u00e9 polia?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, v \u010dasti \"Inform\u00e1cie o z\u00e1zname\" m\u00e1te mo\u017enos\u0165 pou\u017ei\u0165 pole definovan\u00e9 pou\u017e\u00edvate\u013eom. M\u00f4\u017eete tie\u017e zada\u0165 pou\u017e\u00edvate\u013eom definovan\u00e9 datab\u00e1zov\u00e9 pole (napr\u00edklad: _filling_email, _billing_first_name, ...).<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">M\u00f4\u017eem exportova\u0165 objedn\u00e1vky pod\u013ea stavu objedn\u00e1vky?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, pr\u00edslu\u0161n\u00fd stav m\u00f4\u017eete vybra\u0165 v polo\u017eke ponuky \"Inform\u00e1cie o s\u00fabore\".<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Je mo\u017en\u00e9 exportova\u0165 faktura\u010dn\u00e9 dokumenty?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Podporujeme export potvrden\u00ed o zaplaten\u00ed fakt\u00far z nasleduj\u00facich z\u00e1suvn\u00fdch modulov:<\/p>\n<p>- Germanizovan\u00e9 pre WooCommerce<br \/>\n- MarketPress<br \/>\n- WooCommerce PDF fakt\u00fary, baliace l\u00edstky, dodacie listy a prepravn\u00e9 \u0161t\u00edtky<br \/>\n- WooCommerce PDF fakt\u00fary a baliace l\u00edstky<br \/>\n- WooCommerce PDF fakt\u00fary a baliace l\u00edstky od welaunch.io<\/p>\n<p>Aby ste mohli stiahnu\u0165 CSV a potvrdenia o zaplaten\u00ed fakt\u00far, mus\u00edte v nastaveniach \"Inform\u00e1cie o s\u00fabore\" pre stiahnutie vybra\u0165 mo\u017enos\u0165 \"Stiahnu\u0165 CSV a fakt\u00fary (*zip)\".<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<h2 class=\"wa-faq-category-title\">Rie\u0161enie probl\u00e9mov<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Pomoc prostredn\u00edctvom syst\u00e9mu ticketov<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Z\u00e1suvn\u00fd modul m\u00e1 integrovan\u00fd syst\u00e9m ticketov, ktor\u00fd m\u00f4\u017eete pou\u017ei\u0165 na kladenie ot\u00e1zok, nahlasovanie ch\u00fdb alebo po\u017eiadanie o pomoc s in\u0161tal\u00e1ciou\/nastaven\u00edm.<br \/>\nAk to chcete urobi\u0165, jednoducho vytvorte l\u00edstok cez administra\u010dn\u00e9 rozhranie Wordpress v polo\u017eke menu \"Datev Export\" -&gt; \"Pomoc\".<\/p>\n<p>Tento ticketov\u00fd syst\u00e9m pou\u017e\u00edvajte len na pomoc s in\u0161tal\u00e1ciou\/nastaven\u00edm, nahl\u00e1sen\u00edm chyby alebo v\u0161eobecn\u00fdmi ot\u00e1zkami t\u00fdkaj\u00facimi sa pluginu WooCommerce DATEV Export.<br \/>\nVa\u0161u spr\u00e1vu skontroluje a okam\u017eite na \u0148u odpovie zamestnanec. Spravidla sa na va\u0161e spr\u00e1vy odpoved\u00e1 do 2 hod\u00edn od pondelka do piatku (09:00 - 15:00).<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Posun v s\u00fabore CSV - LibreOffice<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>S\u00fabor CSV je bohu\u017eia\u013e kompatibiln\u00fd len s form\u00e1tom DATEV; kv\u00f4li zaveden\u00fdm obr\u00e1ten\u00fdm \u010diarkam mnoh\u00e9 programy CSV a Excel nedok\u00e1\u017eu s\u00fabor spr\u00e1vne alebo ne\u00faplne pre\u010d\u00edta\u0165 s posunmi. V programe \"LibreOffice\" mus\u00edte pri otv\u00e1ran\u00ed s\u00faboru nastavi\u0165 nastavenie \"String delimiter: \"\" na \"String delimiter: '\", aby sa offset nezobrazoval.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">CHYBA SERVERU: S\u00fabor sa nepodarilo vygenerova\u0165.<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>V syst\u00e9me Wordpress do\u0161lo k fat\u00e1lnej chybe (in\u00e9 pluginy, t\u00e9my, star\u0161ie verzie). Pr\u00ed\u010dinu m\u00f4\u017eeme presk\u00fama\u0165 len s \u00fa\u010dtom Wordpress. Pre \u010fal\u0161iu pomoc n\u00e1s kontaktujte e-mailom. K dispoz\u00edcii je aj LOG s\u00fabor pre plugin WooCommerce DATEV Export. Log s\u00fabory n\u00e1jdete v roz\u0161\u00edren\u00fdch nastaveniach pluginu WooCommerce DATEV Export.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Po exporte som presmerovan\u00fd na str\u00e1nku \"Nen\u00e1jden\u00e9\"<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Skontrolujte n\u00e1zov s\u00faboru CSV v \u010dasti \"DATEV\" -&gt; \"Inform\u00e1cie o s\u00fabore\". V n\u00e1zvoch s\u00faborov nepou\u017e\u00edvajte \u0161peci\u00e1lne znaky ani medzery.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Neexportuje sa \u017eiadny s\u00fabor CSV<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Niektor\u00e9 prehliada\u010de zabra\u0148uj\u00fa automatick\u00e9mu s\u0165ahovaniu. Ak to chcete urobi\u0165, v adresnom riadku (vpravo) prehliada\u010da sa zobraz\u00ed spr\u00e1va. Kliknite na mo\u017enos\u0165 Povoli\u0165 POPUP. Ak sa s\u0165ahovanie neuskuto\u010dn\u00ed automaticky, exportujte objedn\u00e1vky znova.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<h2 class=\"wa-faq-category-title\">Licencia<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Potrebujem licenciu pre v\u0161etky moduly<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>\u00c1no, pre ka\u017ed\u00fd modul potrebujete samostatn\u00fa licenciu.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Ako dlho trv\u00e1 sk\u00fa\u0161obn\u00e1 verzia?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Platnos\u0165 sk\u00fa\u0161obnej verzie automaticky vypr\u0161\u00ed 30 dn\u00ed po in\u0161tal\u00e1cii. Nevytv\u00e1ra sa \u017eiadna automatick\u00e1 \u017eiv\u00e1 licencia<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Obnovuje sa licencia automaticky?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Nie, po skon\u010den\u00ed platnosti sk\u00fa\u0161obnej verzie alebo ro\u010dnej licencie si mus\u00edte objedna\u0165 nov\u00fa licenciu a zada\u0165 nov\u00fd licen\u010dn\u00fd k\u013e\u00fa\u010d.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<h2 class=\"wa-faq-category-title\">Cestovn\u00e1 mapa<\/h2>\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Existuje rozhranie webovej slu\u017eby?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>V s\u00fa\u010dasnosti vyv\u00edjame rozhranie webovej slu\u017eby pre n\u00e1\u0161 doplnok WooCommerce DATEV Export.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Existuje rozhranie XML?<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>V s\u00fa\u010dasnosti vyv\u00edjame rozhranie XML pre n\u00e1\u0161 export.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion-items\">\n\t\t\t\t\t\t\t\t<h3><span class=\"wa-faq-heading\">Integr\u00e1cia: WooCommerce Tla\u010d fakt\u00far a baliacich zoznamov<\/span><span class=\"wa-accorrdion-arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"m469.7 119.8 29.3 29.3-243 243-243-243 29.3-29.3L256 333.5l213.7-213.7z\"><\/path><\/svg><\/span><\/h3>\n\n\t\t\t\t\t\t\t\t<div class=\"wa-faq-accordion--content\">\n\t\t\t\t\t\t\t\t\t<p>Integr\u00e1cia pre plugin WooCommerce Tla\u010d fakt\u00far a baliacich zoznamov bude \u010doskoro nasledova\u0165.<\/p>\n\t\t\t\t\t\t\t\t<\/div> <!-- END .faq-accordion--content -->\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div> <!-- END .wa-faq-accordion -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_front_end_style_editor":"no","ocean_post_layout":"full-width","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"off","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-364","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"acf":[],"_links":{"self":[{"href":"https:\/\/woocommerce-export.de\/sk\/wp-json\/wp\/v2\/pages\/364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woocommerce-export.de\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woocommerce-export.de\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woocommerce-export.de\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woocommerce-export.de\/sk\/wp-json\/wp\/v2\/comments?post=364"}],"version-history":[{"count":5,"href":"https:\/\/woocommerce-export.de\/sk\/wp-json\/wp\/v2\/pages\/364\/revisions"}],"predecessor-version":[{"id":1345,"href":"https:\/\/woocommerce-export.de\/sk\/wp-json\/wp\/v2\/pages\/364\/revisions\/1345"}],"wp:attachment":[{"href":"https:\/\/woocommerce-export.de\/sk\/wp-json\/wp\/v2\/media?parent=364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}